On Customer Demand: Buy1 Get1 Free
Exchange request
At Tbytira, your satisfaction is important to us. If your purchase isn’t the perfect fit, we’re here to help with a smooth and simple exchange process.
Exchange Eligibility
You may request an exchange if:
The request is made within 7 days of delivery
The item is unused, unworn, and unwashed
All original tags and packaging are intact
The product is not marked as final sale or non-exchangeable
Items that do not meet these conditions may not be eligible for exchange.
How to Request an Exchange
To initiate an exchange, please contact us with the following details:
- Your Order Number
- Product name
- Reason for exchange
- Clear images of the product (if applicable)
📧 Email: contact.tbytira@gmail.com
📞 Phone / WhatsApp: +91 8590179175
Our team will guide you through the next steps once your request is reviewed.
Exchange Process
Once approved, you will receive return instructions.
After we receive and inspect the item, we will dispatch the replacement product.
Exchange shipping timelines may vary based on location and stock availability.
Important Notes
Exchange is subject to product availability.
Shipping charges for exchange (if applicable) will be communicated during approval.
We reserve the right to decline exchanges that do not meet our policy criteria.